At Longevity Meds ("we," "us," or "our"), we are committed to protecting your privacy. This policy explains how we collect, use, and share your personal information when you visit our website longevitymeds.com or interact with us in other ways.
By accessing or using the Site and Services, you acknowledge that you have read and agree to the practices described in this Privacy Policy and our Terms of Use. If you disagree with any part of this policy, please discontinue use of the Site and Services.
California residents should review the California-specific section below. Residents of Colorado, Connecticut, Nevada, Virginia, or Utah should review the relevant state-specific section.
What Our Site Does
To deliver our Services, we collect certain information from you, including details about your medications, your location, and your preferences. This enables us to:
- Compare medication prices across pharmacies near you;
- Display pricing information sourced from third-party partners;
- Issue a discount card upon your request; and
- Provide pharmacy-specific coupons for your use.
What personal information do we collect?
We may collect the following personal information from you when you buy products, create an account, visit our website or interact with us in other ways:
- Personal identifiers: Your name, date of birth, mailing address, and similar demographic details.
- Medication details: The names, dosages, and fulfillment preferences for any prescriptions you are looking to fill.
- Payment information: Billing address, card numbers, security codes, and expiry dates. This data may be handled and stored by third-party payment processors on our behalf.
- Health and lifestyle data: Information you share about current or prior health conditions, body weight, active prescriptions, pregnancy status, nutritional supplements, and blood pressure.
- Transaction history: Records of purchases made using our discount card, including medication names and pharmacy locations.
- Location data: Your general or precise location, including zip code, city, street address, time zone, and GPS coordinates. We will only access precise device-level location data if you explicitly grant us permission.
- Preferences and settings: Options and preferences you configure while using the Site.
- Device and technical data: Information about your hardware, operating system, browser, app software, device identifiers, and IP address.
- On-device metadata: Additional data associated with or stored on the device you use to access the Site.
We may also receive Your Information through other channels, such as phone or email exchanges with our Customer Service team. When you use the Site, we automatically collect usage data — including which features you engage with, what content you view, and when these interactions occur — as well as technical data about your device.
We use Google Analytics to help us understand how visitors use the Site. Google Analytics places cookies on your device to collect usage data on our behalf. To learn more about Google's data practices, visit https://policies.google.com/technologies/partner-sites.
How do we use your personal information?
We use your personal information to:
- Provide you with the products and services that you request
- Communicate with you about your account, orders, and other matters
- Improve our website and services
- Target our marketing efforts
- Comply with applicable laws and regulations
- Communicate with you via email, sms, social media, direct mail, robo call and ringless voicemail and other various mediums that you can opt out of in their entirety or individually on your own Communications Preferences Page.
- Delivering and maintaining the Site and its features;
- Fulfilling the specific Services or information you request;
- Personalizing content, features, and recommendations based on your interests and location;
- Developing new offerings, conducting quality assurance, and performing internal research and analytics;
- Managing your account, supporting patient care, and providing customer assistance;
- Performing technical maintenance and system upkeep;
- Sending you promotional materials, discount offers, or advertisements — including for third-party products or services we believe may interest you — via direct channels or third-party platforms;
- Delivering transactional or administrative communications by email or SMS to the contact details you provide;
- Identifying, investigating, and responding to fraud, misuse, or potential violations of our Terms of Use or applicable law;
- Generating aggregated, anonymized statistics about how our Services are used; and
- Monitoring usage of any BIN/PCN/RXGroup/Member ID or similar identifiers we issue to you.
Where permitted by law, we may also:
- Combine Your Information with data obtained from third parties and use the merged dataset for any of the purposes listed above; and
- Remove identifying elements from Your Information and use the resulting de-identified data for any lawfully permitted purpose.
Do we share your personal information with third parties?
We do not share your personal information with third parties for their marketing purposes. We may share your personal information with third parties to:
- Provide you with the products and services that you request
- Process your payments
- Ship your orders
- Comply with applicable laws and regulations
- Healthcare and telehealth providers: Telehealth platforms and licensed clinicians who support delivery of our Services.
- Pharmacies and fulfillment partners: Entities that help process and fulfill prescription orders placed through the Site.
- Marketing and business partners: Third parties that may communicate promotional offers or other content on our behalf or their own. You will always have the option to opt out of such communications.
- Legal and compliance purposes: When we are required by law, court order, or legal process to disclose information, or when we reasonably believe disclosure is necessary to protect our rights or property, or the safety of any person.
- Corporate transactions: In connection with any merger, acquisition, asset sale, or similar business transaction, Your Information may be transferred to the relevant counterparty or successor entity.
- Service providers: Vendors and contractors who perform functions on our behalf — such as hosting, analytics, or payment processing — and who are contractually required to safeguard Your Information and use it solely for agreed purposes.
How do we protect your personal information?
We use a variety of security measures to protect your personal information, including:
- Encryption
- Firewalls
- Access controls
- Physical security
Longevity Meds is not itself a "covered entity" as defined under the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"). However, in order to connect you with pharmacies and healthcare providers, we collect information that may be considered protected health or personal information under applicable law.
By using the Site and choosing to access our Services, you consent to Longevity Meds and our service providers sharing Your Information with licensed healthcare professionals, pharmacies, laboratories, and other relevant third parties to the extent necessary to deliver the Services you have requested — including the coordination of prescription fulfillment and payment.
Some of these third parties may qualify as "covered entities" or "business associates" under HIPAA. Where applicable, "protected health information" ("PHI") and other health-related data will be handled in strict accordance with relevant federal and state privacy laws (collectively referred to as "Protected Information"). Information that has been properly de-identified in accordance with HIPAA does not constitute Protected Information.
Any information you submit that falls outside the direct provision of medical diagnosis, treatment, or prescription fulfillment will not be classified as Protected Information, and will instead be governed solely by this Privacy Policy and applicable state law.
How can you access, correct, or delete your personal information?
You can access and correct your communication preferences by calling, emailing or simply using the link below. If you need to delete personal information, you need to contact our office directly.
Phone: (401) 389-7829 Email: [email protected] Online: Manage Your Preferences
How can you opt out of receiving communications from us?
You can easily opt out of receiving multiple fulfillment types of communication across several category types so you only ever receive the type of communications you want from us on your preferre method of communication. Manage Your Preferences here.
Information Security
We implement reasonable administrative, technical, and physical safeguards designed to protect Your Information from unauthorized access, disclosure, or misuse. Where appropriate, we employ Secure Sockets Layer (SSL) encryption for data transmitted to and from the Site, which you may identify by the "https" prefix in your browser's address bar or a padlock icon in the browser window.
Despite these measures, no system connected to the internet can be guaranteed to be fully secure. We are not responsible for the security of data transmitted over networks outside our control, including public internet connections or wireless networks. Email communications to us are not encrypted — by choosing to contact us via email, you acknowledge the associated risks of interception or unauthorized access.
Your Choices
You may unsubscribe from marketing emails at any time by following the unsubscribe link included in any such email, or by contacting us directly at [email protected]. Please note that certain service-related communications — such as account notifications, safety alerts, or administrative updates — are not optional and will continue regardless of your marketing preferences.
The Site does not currently honor "Do Not Track" browser signals. If this changes in the future, we will update this Privacy Policy accordingly.
Children and Minors
Our Site and Services are designed for adults and are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child in your care has submitted information to us without your consent, please notify us promptly at [email protected] so we can take appropriate action.
Links to Third-Party Websites
The Site may contain links to external websites and online services operated by third parties. These sites are not under our control, and we are not responsible for how they collect, use, or disclose your information. We encourage you to read the privacy policies of any external sites you visit. The presence of a link does not constitute an endorsement of, or any affiliation with, the linked site or service.
Cookies and Similar Technologies
We use cookies, web beacons, and related tracking technologies to enhance your experience on the Site, remember your settings, and gather statistical data about how the Site is used. A cookie is a small text file stored on your device that helps us recognize returning visitors and understand browsing behavior. Web beacons are lightweight code snippets embedded in web pages that provide usage data.
The data we collect through these tools is retained by us and is not used to give third parties direct access to your personal details. If you prefer to block cookies, you may adjust your browser settings accordingly — though doing so may affect the functionality or performance of certain parts of the Site. Continued use of the Site without disabling cookies constitutes your consent to their use. Note that disabling cookies may not prevent all forms of tracking.
Data Retention
We retain Your Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, to meet our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. If you would like us to delete your personal information, please contact us at [email protected]. You may also update your information at any time by reaching out to:
International Access
Longevity Meds operates in the United States. If you are accessing the Site from another country, please be aware that your information will be transferred to, stored, and processed in the United States. Data protection standards in the U.S. may differ from those in your home jurisdiction, and certain local authorities may not consider U.S. standards to be equivalent.
Additional Rights for California Residents
Under California Civil Code Section 1798.83, California residents may request — once per calendar year — details about the categories of personal information we share with third parties for their direct marketing purposes. Please direct such requests to [email protected].
Personal Information Collected in the Past 12 Months:
| Category | Examples |
|---|---|
| A. Identifiers & Contact Information | Name, postal address, phone number, email address. |
| B. Medical & Financial Information | Credit or debit card details, health plan information. |
| C. Protected Classifications | Age, gender, race, medical conditions, disability status. |
| D. Commercial Information | Purchase history and transaction records. |
| E. Internet / Network Activity | Browsing history, search history, Site interaction data. |
| F. Geolocation Data | Physical location and movement data. |
How We Use This Information:
- Processing prescriptions and fulfilling orders;
- Responding to support inquiries, verifying identity, and managing accounts;
- Analyzing and improving the Site and Services;
- Sending relevant product and service communications;
- Detecting and preventing fraud and security incidents;
- Maintaining technical performance and fixing errors;
- Complying with legal obligations; and
- Protecting the rights, property, and safety of our users and our business.
We do not sell your personal information.
Personal Information Shared in the Past 12 Months:
| Category | Recipients |
|---|---|
| A. Identifiers & Contact Information | Service providers; Pharmacies and healthcare providers; Product distributors; Platform operators; Social networks; Marketing partners; Clients |
| B. Medical & Financial Information | Service providers; Pharmacies and healthcare providers; Product distributors; Platform operators; Social networks; Marketing partners; Clients |
| C. Protected Classifications | Service providers; Pharmacies and healthcare providers; Product distributors; Platform operators; Social networks; Marketing partners; Clients |
| D. Commercial Information | Service providers |
| E. Internet / Network Activity | Service providers |
| F. Geolocation Data | Service providers |
Your California Privacy Rights:
- Right to Know: You may request details about the categories and specific pieces of personal information we have collected about you in the past 12 months, including our sources, our purposes, and with whom we share it.
- Right to Delete: You may ask us to delete the personal information we hold about you, subject to applicable legal exceptions.
- Right to Opt-Out of Sale: We do not sell personal information. This right is nonetheless available to you.
- Right to Non-Discrimination: We will not penalize or disadvantage you for exercising any of your privacy rights.
To submit a request, email us at [email protected] or visit www.longevitymeds.com. We will need to verify your identity before processing your request. You may also authorize an agent to act on your behalf, provided written authorization is supplied. Requests are limited to two per 12-month period. We will acknowledge receipt within 10 business days.
Additional Rights for Residents of Colorado, Connecticut, Nevada, Virginia, and Utah
Residents of Colorado, Connecticut, Virginia, and Utah have the right to:
- Confirm whether we are processing their personal information;
- Access and request deletion of certain personal information;
- Obtain a portable copy of their data; and
- Opt out of personal data processing for targeted advertising or sales.
Residents of Colorado, Connecticut, and Virginia additionally have the right to:
- Request corrections to inaccurate personal information; and
- Opt out of automated profiling that produces legally significant decisions.
Nevada residents have a limited right to opt out of the sale of personal information. We do not sell personal information and will provide advance notice and an opt-out opportunity before doing so, should our practices ever change.
To exercise any of the above rights, contact us at [email protected].
Changes to this privacy policy
We may change or update this privacy policy from time to time. If we make any material changes to this privacy policy, we will notify you by email or text. Moreover, we will provide you with at least 2 opportunities per year to review this privacy policy and our terms of service by email or text to ensure you always have control of your communication preferences.
When updates are made, the revised policy will be posted to the Site with a new "Last Updated" date at the top of this page. We encourage you to review this page regularly. Your continued use of the Site following any update constitutes your acceptance of the revised terms.
If we intend to use previously collected personal information for a materially new purpose, we will seek your explicit consent before doing so.
Contact Us
If you have any questions about this privacy policy, please contact us:
www.longevitymeds.com
[email protected]
+1 (401) 389 7829